Privacy & Terms

We only collect personal information that we consider necessary for delivering a fantastic shopping experience.

Wild | Alabaster will never rent or sell your e-mail address. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law.

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed through the website, unless you have opted into text message notifications regarding product restocks or marketing communication.

We use cookies to monitor the navigational patterns our customers take on our site. 

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes. If you are concerned about how your information is used, you should check back at our website periodically.

If you feel that this site is not following its stated information policy, you may contact us at hello@wildalabaster.com.

TERMS OF USE

Please read the following terms and conditions (“the Terms of Use”) carefully before using the Website (“the Website”). The term WILD | ALABASTER, “our” ‘us’ or ‘we’ refers to the owner of the Website. The term ‘you’ refers to the user or viewer of our Website. By accessing this Website, you agree to comply with and are bound by these Terms of Use, which together with our privacy policy govern WILD | ALABASTER Collection LLC’s (“WILD | ALABASTER”) relationship with you in relation to this Website. Unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offence. If you disagree with any part of these terms and conditions, please do not use this Website.

INTELLECTUAL PROPERTY OWNERSHIP AND USE

Please be aware that as you visit and navigate this Website your use of our site is subject to applicable laws governing ownership and use of intellectual property, including our trademarks and copyrights.

FOR INTERNATIONAL WEBSITE USERS

The Website is hosted in the United States and is intended for and directed to users in the United States. If you are accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Website, which is governed by U.S. law, this Privacy Policy, and our Conditions of Use, you are transferring your personal information to the United States and you consent to that transfer. The use of this Website is subject to the following terms of use:

ERRORS AND INACCURACIES

We try to provide complete, accurate information on our Website. Unfortunately, despite our efforts human or technological errors may occur. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. The content of the pages of this Website is for your general information and use only. We shall not be liable for any damages whatsoever arising from the use of this Website or the products purchased from this Website. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.

SHIPMENT OF AN ORDER

Orders will be shipped to the address designated by the purchaser as long as that shipping address is compliant with the restrictions contained on the Website. All purchases from the Website are made pursuant to the terms and conditions found on the Website. Risk of loss and title for items purchased from the Website pass to the buyer upon delivery of the items to the carrier. The buyer is responsible for filing any claims with carriers for damaged and/or lost shipments.

DISCLAIMER OF LIABILITY

Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements. We make no representations or warranties of any kind, whether express or implied, with respect to the products we sell nor to this Website, its content, or the information available on or through it; the products are provided "as is," with all faults. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages. You have permission to copy and print pages from this Website solely for personal, non-commercial use relating to placing an order or shopping with us and for no other purpose.

COPYRIGHT

This Website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited in accordance with the copyright notice, which forms part of these terms and conditions. Our copyright covers all text, graphics and all other similar or dissimilar material on this Website and the software used to create this Website.

TRADEMARKS

The trademarks “WILD | ALABASTER”, “CURATED CRYSTALS FOR A MODERN LIFE”, and any other trademark whose ownership is not specified belongs exclusively to WILD | ALABASTER and may not be used without our specific written permission. All trademarks reproduced in this Website, which are not the property of, or licensed to the operator, are acknowledged on the Website.

NON-CONFIDENTIAL INFORMATION

Except for information necessary to place an order, we do not want you to send to us any confidential or proprietary information through this Website. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting it, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

USER CONTENT

Any and all content, comments, feedback, suggestions, ideas, concepts, questions or other communications (collectively "User Content") that you submit or post on the Site shall be deemed non-confidential and non-proprietary. By submitting or posting any User Content, you grant WILD | ALABASTER and its affiliates a perpetual, irrevocable, royalty-free, worldwide, sub-licensable and transferable license to copy, publish, translate, modify, create derivative works from, distribute, reproduce or use the User Content in any commercial or non-commercial manner whatsoever. WILD | ALABASTER will be free to use any ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products that incorporate or otherwise rely upon such information. WILD | ALABASTER shall have no obligation to monitor User Content, use or display User Content, compensate you for submitting User Content, or respond to any User Content. WILD | ALABASTER retains the right, in its sole discretion and without prior notice, to remove, revise or refuse to post any User Content for any reason or no reason.

By submitting User Content, you represent and warrant that the User Content does not (i) contain false or misleading information, (ii) infringe on the intellectual property rights of any third party, (iii) contain any libelous, defamatory, obscene, offensive, threatening or otherwise harassing content, (iv) contain any addresses, email addresses, phone numbers or any contact information or (v) contain computer viruses, worms or other harmful files. You are solely responsible for the User Content and you hereby agree to indemnify and hold WILD | ALABASTER and its employees, agents and affiliates harmless from any and all damages, claims, expenses, costs or fees arising from or in connection with a breach of any of the foregoing representations or your violation of any law or rights of a third party.

APPLICABLE LAW

By visiting our Website, you agree to the laws governing the State of SOUTH CAROLINA, without application of its conflict of laws provisions, any dispute arising between you and us or any of our affiliates regarding your visit to and use of the Website.